Lucent Support offers a diverse and flexible one-stop business outsourcing center service, coveringAdmin Support Service、Customer Support Service , Documentation Support Serviceand other core areas, helping businesses of all types optimize internal processes, reduce labor costs, and improve operational efficiency.
We are committed to delivering tailored outsourcing solutions through our professional team and efficient execution, enabling businesses to focus on their core operations, achieve steady growth, and navigate an ever-changing market with ease.
We help clients handle daily administrative tasks, saving time and effort so they can focus on their core business.
Manage schedules, arrange meetings, book travel, reply to emails remotely, and handle phone calls.
Receive, organize, and forward letters/parcels; small-batch document mailing and printing.
Draft official documents, presentations, company profiles; provide Chinese-English translation, content proofreading, and formatting.
Organize resumes, screen candidates, arrange interviews, and send offer/rejection letters.
Provide professional customer service support to enhance customer experience and satisfaction.
Customer service hotline operations, call answering, customer inquiries, and complaint handling.
Designing and uploading social media posts (Facebook, LinkedIn, Instagram), and managing inbox messages.
Assist clients in organizing various documents and data to ensure clarity, orderliness, and data security.
Data entry, e-filing, cloud-based data classification and backup
Online meeting minutes, telephone recording transcription, compilation of meeting summaries
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info@lucentsupport.com
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